privacy policy

Who we are
This website is operated by Taomie Kay Limited, trading as Kaked Beauty ("Kaked", "we", "us"). We are the data controller for any personal information you share with us through this website.

Contact: info@kakedbeauty.co.uk

What information we collect

  • Contact details: your name, email address, phone number and delivery address when you place an order, join our mailing list or sign up for early access.

  • Order details: the products you buy, order history and any returns.

  • Payment information: payments are processed securely by our payment providers ([Stripe / PayPal]). We never see or store your full card details.

  • Website usage: information collected through cookies, such as your device, browser and how you use our site.

  • Messages: anything you send us through our contact form, email or social media.

How we use your information

  • To process, deliver and manage your orders, returns and refunds

  • To send you order confirmations and delivery updates

  • To send you marketing emails, such as launches, early access and offers, but only if you've signed up

  • To respond to your questions

  • To improve our website and products

  • To meet our legal and accounting obligations

Our legal basis
We process your data to fulfil our contract with you (your order), with your consent (marketing emails and non-essential cookies), for our legitimate interests (improving our website and preventing fraud), and to comply with the law (tax and accounting records).

Marketing
You can unsubscribe from our emails at any time using the link at the bottom of any email, or by contacting us.

Who we share it with
We only share your information with trusted providers who help us run Kaked, including:

  • Squarespace (website hosting, online store and email)

  • [Stripe / PayPal] (payment processing)

  • Royal Mail and other delivery partners (shipping your order)

We never sell your personal data.

International transfers
Some of our providers, such as Squarespace, may store data outside the UK. Where this happens, we make sure appropriate safeguards are in place to protect your information.

How long we keep it
We keep order records for 6 years to meet UK tax and accounting rules. Marketing data is kept until you unsubscribe. Other information is kept only as long as needed for the reasons above.

Cookies
Our website uses cookies to make the site work and to understand how visitors use it. You can manage your cookie preferences through the cookie banner or your browser settings.

Your rights
Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Ask us to correct or delete your data

  • Object to or restrict how we use your data

  • Withdraw your consent at any time

  • Request a copy of your data to transfer elsewhere

To exercise any of these rights, email us at info@kakedbeauty.co.uk. We'll respond within one month.

Complaints
If you're unhappy with how we've handled your data, please contact us first. You also have the right to complain to the Information Commessioner's Office (ICO) at ico.org.uk.

Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.